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Frequently Asked Questions
How far in advance should I make reservations?
For a large group, call us as soon as possible. Individuals and small groups should try to book within seven (7) days for our public cruises. Reservations are accepted up to two (2) days prior to sailing depending upon availability. We recommend calling as early as possible, especially for special cruises such as Mother's Day, Father's Day, July 4th, New Years Eve, and all other holidays.
Can I make reservations by phone and pay at the ship?
For public cruises, payment is required in full at the time of the reservation. We accept most major credit cards and bank cards. For private/charter cruises, a deposit is required in advance. Please contact us for additional details.
I do not have a credit card. Can I make a reservation?
Special arrangements can be made for payment by cash or money order by calling (561) 254-0424 at least seven (7) days prior to sailing.
Where or how do we pick-up our tickets?
No tickets will be issued or sent. Upon arrival at the MAJESTIC PRINCESS, introduce yourself to our crew member and provide your photo ID.
If my party is unable to make it or we miss the ship, will we receive a refund?
We are sorry, but all unused tickets are non-refundable.
Do I pay gratuity or is it included in the ticket price?
The ticket price does include gratuity but not on the beverages purchased. If you would like to offer a tip, they are always greatly appreciated; 15-20% is the standard gratuity for excellent service.
Is the MAJESTIC PRINCESS handicap accessible?
Yes, our main boarding deck is handicap accessible and our crew is available for assistance. Please communicate any special needs when making your reservation.
Is seating pre-assigned?
Yes. As you board, a crew member will direct you to your assigned table(s). Your group will be seated together in the same section; however, there may be other parties surrounding your group.
What should I wear?
For evening cruises, appropriate attire is casual to dressy. Men traditionally wear sport shirts, slacks and sport coats, with or without ties. Women wear dresses or nice pants. We do not recommend T-shirts, jeans, shorts, or sneakers in the evening. Afternoon cruises are more relaxed, so casual attire is fine.
Will I get seasick?
It's unlikely, as the Intracoastal Waterway is calm and experiences very minimal wave action.
Can we meet the Captain and visit the bridge?
Yes. Guests are welcome to meet the captain and tour the bridge once we set sail. Please see a crew member for further details.
In an emergency, could someone reach me while the ship is away from the dock?
Yes, cell phones will work while we are sailing. If you do not have a cell phone you can be reached onboard by calling (561) 254-0424 for emergencies only.
Is smoking allowed?
Smoking is allowed on the outside 1st deck aft. Smoking is not permitted in any area inside the yacht, 2nd deck, 3 deck, or on the bow.
What beverages are included in the standard ticket price?
Coffee, tea, and iced tea, are complimentary during your meal. All other beverages may be purchased at the cash bar.
How far in advance should I begin planning the details of my event on the MAJESTIC PRINCESS?
Event planning should begin as far in advance as possible in order for us to determine availability and allow ample time to meet all of your event needs.
What kind of entertainment is onboard?
The MAJESTIC PRINCESS offers music by a DJ during the public dinner cruise and special live entertainment is available on advertised cruises. A variety of tunes are available through the MAJESTIC PRINCESS state-of-the-art sound system on all other cruises.
Where should we park?
Ample parking is available adjacent to the dock.
Are there special rates for groups on public cruises?
No discounts are provided due to our low rates.
Where do you depart?
Lake Park Harbor Marina. Please see our directions page.
May I bring a camera on board?
Guests are more than welcome to bring their own cameras for personal pictures aboard the MAJESTIC PRINCESS. We ask that you respect others while taking your pictures.
What is the cruise route?
We have two routes for our public cruises, a northern route and southern route, all which enjoy the calm waters of the Intracoastal Waterway. You will enjoy the occasional dolphin visits, passing yachts, shore-side homes, and the many sights of the Palm Beaches. Our routes will vary due to weather. Routes chosen on charter will be discussed prior with the charterer.
Cruising north, we pass under the US1 North Palm Beach bridge, North Palm Beach Country Club, PGA Boulevard bridge, Riverhouse Restaurant, Waterway Cafe, Seasons 52 Restaurant, and Admirals Cove, to Jupiter Inlet and return to the dock.
Cruising south, we pass under the Blue Heron Bridge, Peanut Island, Lake Worth inlet, Port of Palm Beach, West Palm Beach and return to the dock.
Can we bring our pet onboard?
No. Only seeing-eye dogs and other certified special needs animals are permitted onboard. Arrangements must be made when reserving your cruise.
